Field Support Engineer - Nigeria-581493
Description
The world has changed. Again.
You'll also run on-site and remote diagnostics and support account managers in a 24/7 environment.
Description
The world has changed. Again.
Not so long ago we provided information for business. Today information is the business.
hp services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments.
We're here for our customers. Putting them first makes us foremost. We don't exist without them.
Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they're valued. And making sure all the other parts of our business understand what customers are thinking.
That way we're always a step ahead. Customers drive our business.
And the people who keep us in touch drive our success.
hp services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments.
We're here for our customers. Putting them first makes us foremost. We don't exist without them.
Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they're valued. And making sure all the other parts of our business understand what customers are thinking.
That way we're always a step ahead. Customers drive our business.
And the people who keep us in touch drive our success.
Job description
Crucial to post sales service delivery, you'll be involved with multi-vendor systems including hardware, software, networking products and operating systems.
Delivering on-site hardware support service to large enterprise and commercial customers, you'll install, configure and repair systems, networks and peripherals.
Crucial to post sales service delivery, you'll be involved with multi-vendor systems including hardware, software, networking products and operating systems.
Delivering on-site hardware support service to large enterprise and commercial customers, you'll install, configure and repair systems, networks and peripherals.
You'll also run on-site and remote diagnostics and support account managers in a 24/7 environment.
Qualifications
your profile- Bachelor's (undergraduate)degree/HNC in electronics/electrical engineering or commensurate practical experience
- EVA storage support
- Tape library support ELSE ; MSL ESL9000
- Data Protector installation and integration
- SAN experience
- Intel platform and MS knowledge
- Sound UNIX knowledge and computing support background
- Technology knowledge(focus on hardware,thorough knowledge in operating systems required)
- Analytical problem-solving skills
- Flexibility
- Excellent communication skills
- Willingness to participate in non-standard working-time models(e.g.shift,call availability,etc..)
- Willingness to work in a field-service job
- Teamplayer:ability and willingness to work with various teams in the supportarea
- Ability to work independently
- Customer facing skills
- Leadership
- Ownership and negotiating skills.
- Fluency in English and local language
Job - Services
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